There is no online assistance, no phone number, no email, no way to get help other than to type in your question on a public forum page and wait until someone looks at it. I have been attempting to get assistance using the Avira website for THREE DAYS, to no avail. This is the most incredibly frustrating process. They can however forward feedback to the dev teams. However, they are not in charge of discussing technical bugs with you. We are of course glad if you want to report specific bugs to our support. We are sorry you are experiencing problems with our apps. I always tell them to hire better mobile app developer because their current ones su*k! It is unacceptable for the big company like Avira! by customer who have been with Avira for years as a subscriber Have good features that other antivirus apps don’t have. It is better to directly talk to the developer team. I was asked addition dummy questions by the Avira IT Support Agent, obviously because they are asking on behalf of their developer team and don’t have any clue. When I say bug, it is a bug and something that can only be fixed by Avira. I am actually Cyber Security expert as well as IT Support Technician. I once reported and all I got were basic troubleshooting steps as if I am some old people who don’t know what they are talking about. All Avira employee should use the app, and they will know how bad their app is. I feel like they never test the app internally before releasing. It is so frequent and also require so much to describe the issue so I never reported them.